Although it’s been around since at least the mid-1990s, telehealth has been slow to catch on before this spring, said Mei Kwong, executive director for the Center for Connected Health Policy. Before COVID, only 19 states’ Medicaid programs covered remote patient visits originating from the home, according to the center’s most recent 50-state survey. Fewer than half covered remote patient monitoring and only 16 reimbursed for store-and-forward care. FIND STATE-BY-STATE PRE-COVID POLICIES
Since March, there have been a flurry of changes to federal and state policies regulating virtual consultations as governors, legislators and insurance commissioners rushed to remove barriers to telehealth. Common changes temporarily expanded the types of providers, services, technologies and locations of telehealth visits covered by state Medicaid rules and eased licensing rules for out-of-state providers during the public health emergency.